A young emergency professional
- sureVIVE
- Apr 7
- 2 min read
the profile of Hernâni Esteves Pinto
At 26 years old, Hernâni Esteves Pinto has been working for three years at the Mendrisiotto Ambulance Service. He is a qualified paramedic and nurse, a role that combines clinical skills, rapid decision-making and deep sensitivity in patient care. His story offers a direct insight into what it means to experience emergency work firsthand.
Where a mission begins
Every intervention starts the moment a call appears on the vehicle’s operating system:
“The mission begins when the call arrives on our computer, where we accept it, log our vehicle and head to the scene”.
During the journey, the foundations of the intervention are already being laid:
“During the drive, we begin to decide on the tactics and intervention strategy”.
It is a brief but crucial phase, allowing the crew to arrive prepared and coordinated.
Meeting the patient: listening, assessing, deciding
Once on scene, everything focuses on the person in need of help:
“Upon arrival, we approach the patient and family members, introduce ourselves and try to understand what is happening”.
Clinical assessments, confirmation or cancellation of specialized resources and preparation for transport are all tailored to the patient’s condition and the evolution of the situation.
Transport to the hospital concludes the mission:
“The patient is transported to the hospital, where they are handed over to the emergency department team”.
The most difficult part: assessing severity
For Hernâni Esteves Pinto, one of the most delicate aspects is correctly interpreting the situation:
“There is always the fear of underestimating the severity of the patient’s condition”.
A complex balance between acting quickly and maintaining the accuracy needed to understand the true level of criticality.
A mission that stays in the heart
Not all interventions are marked by pain or extreme urgency. Some bring unexpected joy. Hernâni Esteves Pinto recalls with particular emotion:
“The birth of a full-term baby girl at an asylum reception center… it was very pleasant and beautiful”.
A rare moment in emergency work, which often involves difficult circumstances:
“This time, it was the birth of a life, and that was certainly very rewarding”.
Training: a step-by-step journey
Hernâni Esteves Pinto’s professional path begins with training as a healthcare assistant:
“After compulsory school, I completed four years as a healthcare assistant”.
This allowed him direct access to the second year of nursing school, which he completed in two years. During this time, the decisive spark occurred:
“I started volunteering on ambulances and realized that this had to be my future”.
After earning his nursing diploma, he continued with paramedic training:
“I had the opportunity to enter directly into the second year of paramedic school… in two years, I completed the training”.
Today, he is a professional who combines clinical expertise with operational skills, trained to manage complex scenarios and make rapid decisions in the field.
A profession of responsibility and humanity
Hernâni Esteves Pinto’s story shows how the role of a qualified paramedic-nurse is a balance between technical skill, responsiveness and human sensitivity. Every mission is different, every patient carries a story, and every intervention is an opportunity to make a difference.
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