Peter suffers a cardiac arrest while walking on the sidewalk.
Fortunately, a passerby witnesses the scene and provides assistance to the man.
01. Receiving the call
The emergency call center 144 receives a call from a passerby reporting a potential cardiac arrest. Anna, the dispatcher, quickly gathers essential information: location of the mission, patient condition, age, and the mission's details.
Every year, around 8,000 people in Switzerland suffer from sudden cardiac arrest (SCA), with an average survival rate of just 13%.
Every minute without CPR reduces the chances of survival by 10%.
Momentum is a platform that enables the rapid identification and alerting of the right rescuers in emergency situations, especially in cases of SCA.
In the Swiss cantons where Momentum is used, the survival rate of affected individuals has increased by nearly 50%.
Each rescuers can receive push notifications directly via their cantonal app from the emergency dispatch center and confirm their availability.
Momentum already has more than 40,500 active users.
A success story is the Canton of Ticino, where thanks to an efficient network of first rescuers and over 1,100 public defibrillators, the survival rate for ventricular fibrillation has reached 55%.
02. Before the arrival of the ambulance
Anna (the dispatcher) provides immediate instructions, such as checking his breathing and pulse. Simultaneously, first responders are alerted via Momentum.
For missions involving multiple rescuers, all of them can be viewed.
03. Alerting of the ambulance
Individual mobile units are alerted through Momentum PRO. Upon departure, the "En route" button is clicked.
If necessary, an emergency doctor will be sent to the scene.
04. On the ambulance
The mission location is displayed in the app, and a navigator is integrated to make the route easier.
05. Arrival on scene
Upon arrival, Maria (the paramedic) clicks "Arrived at the mission location" and subsequently "Arrived at the patient."
06. Advanced care
If the patient responds to resuscitation, he is stabilized and then prepared for transport to the hospital. The app status is updated to "En route to the hospital (hospital EOC)."
The mission is managed simultaneously via the iPad on the ambulance and the iPhones of the rescuers.
07. Arrival at the hospital
The patient is transferred to the emergency room or a specialized ward for further care, and the app status is updated to "Arrived at the hospital (hospital EOC)."
Hospital staff receive the patient information via our system as soon as the destination hospital is selected.
Feautures
01
Integration into the operational control systems of all providers in Switzerland.
02
Categories of rescuers with different selection criteria can be dispatched to the scene according to configurable criteria.
03
Fleet management for ambulances with operations centres.
04
The missions can be created across groups and organisations and provide an adaptable solution for missions involving first responders and professional rescuers.
05
Momentum can calculate routing times in the app or via external systems (such as an operations control system) to achieve flexible yet standardised routing.
06
Configurable workflows and status per mission group.
07
The ambulances can request a rescue helicopter.
08
The mission information is stored in the Momentum PRO database.
09
The mission is managed simultaneously via the iPad in the ambulance and the iPhones of the rescuers.
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